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Emirates – Best in the World, Turkish Airlines – Best in Europe


Skytrax presented the 2016 World Airline Awards in a gala ceremony held at Farnborough Airshow. Emirates was voted “the World’s Best Airline”, while Turkish Airlines has been chosen as “Europe’s Best Airline” for the sixth consecutive years.

The leaders and top management from over 40 airlines from across the globe attended the event. Edward Plaisted of Skytrax commented, “we are honored to have so many airlines travel here today and receive their accolades after being voted as Best Airlines in many different categories.

The World’s Top 10 Airlines of 2016

  1. Emirates
  2. Qatar Airways
  3. Singapore Airlines
  4. Cathay Pacific
  5. ANA All Nippon Airways
  6. Etihad Airways
  7. Turkish Airlines
  8. EVA Air
  9. Qantas Airways
  10. Lufthansa

This is the fourth time Emirates has won this top prize in the awards history. The airline also retained its stranglehold on the World’s Best Inflight Entertainment category with another strong performance. In addition to these top awards, Emirates improved its position across a range of awards categories performing well in First, Business and Economy Class survey sections and achieving a top-10 finish (10) in the World’s Best Cabin Staff category.

Sir Tim Clark, President of Emirates Airline said, “We are honored to be recognized by the prestigious Skytrax awards. Emirates has always put our customers at the heart of what we do, and we work hard to deliver the very best experience possible to our customers at every touchpoint, every day, all around the world. We constantly invest in our product and services, both on the ground and in the air. We listen carefully our customers, and then relentlessly challenge ourselves to deliver and exceed expectations. The fact that these awards are based on the direct feedback from passengers is gratifying and wonderful recognition for all of the hard work that’s gone into creating the Emirates experience.”

Turkish Airlines has picked up four awards this year which include ‘Best Airline in Europe’, Best Airline in Southern Europe’, ‘Best Business Class Dining Lounge’ and ‘Best Business Class On-Board Catering’.

M. İlker Aycı, Turkish Airlines’ Chairman of the Board and the Executive Committee said, “The Skytrax World Airline Awards are the result of the largest airline passenger satisfaction survey in the world. Every year, it delights us that millions of travelers again recognize Turkish Airlines as the “Best Airline in Europe”. The airline continues to be renowned for its seamless services, including our dining and in-flight entertainment experiences. The award marks a continued period of success for us.”

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