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What makes a good online casino?

Casino games
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A casino has always had a great attraction and fascination for people. Casinos stand for rich winnings, beautiful women and a lot of money, regardless of whether it is the largest casino in Germany in Baden-Baden or the legendary and very pompous casino in Monaco.

In former times, in order to play in the casino, one had to go straight to the casino. Already at the beginning of the 21st century, a larger number of virtual casinos were created very quickly and today there is a suitable online casino for almost every taste and for every type of player. Thus, in recent years, online casinos have strongly outstripped the "real" casino operations.

The online casinos are reached via the Internet and the visit can be conveniently from home. Thus, the player can participate in a variety of games of chance directly from the couch and then win real money. A further advantage over a real casino is also the fact that an online casino can be reached 24 hours a day (i.e. around the clock) even on a mobile smartphone or tablet. Thus, the players can participate in the casino whenever they feel like it, regardless of location and from anywhere.

How do you recognize the best and most popular online casino in Germany?

Here there are very different points that make a very good online casino in Germany. One of the most important criteria here is for example fair bonus conditions, good bonus offers, proven seriousness through certifications and licenses, good support in German. Good usability both on the desktop and in the app solution, various payment options and a comprehensive and exciting game concept.

Some topics are then more important than others in terms of weighting. These include, for example, reliability and security, but also the fairness of sales conditions and bonus offers.

The fairness, security and seriousness

One of the most frequently asked questions when rating the best online casinos is whether the games there are fair. Occasionally there are reports in the media again and again that at online casinos manipulated seals are used. For a top online casino, however, this is completely impossible.

There are various reasons for this, such as the use of a random number generator (also referred to as RNG), which determines the probability of winning and this is then different for each individual game. Likewise, the fairness of the games at the top online casinos is checked by independent third parties at regular intervals.

This can also be seen from the different certificates available on the website of the respective online casino. This provides the players with a further assurance that everything is done correctly with such a provider. Such testing companies are for example the iTEch-Labs, whose seal is only awarded to the best online casinos.

Equally important, as far as the quality and security of an online casino is concerned, are the existing licenses. Here there are 3 different types, which a casino can have. These include the license from Schleswig-Holstein, from Malta or an offshore license (either from Gibraltar or Curacao).

The Schleswig-Holstein license is also spoken of by the German license. As a consequence of the 2nd German State Treaty on Gaming, the federal state of Schleswig-Holstein issued licenses for providers of online games of chance on its own initiative. In order for an online casino to obtain such a license, the online casinos have to undergo very tough and extensive checks.

Here the company background, the business plan and the funds are checked. If then such tests are passed, then the company receives a corresponding license. In the year 2020, the state treaty will then be revised with regard to the subject of gambling. Therefore, new regulations will then come to the online casinos. The licensing of the Malta Gaming Authority is also known as the EU license. Those casinos that have such a licence may offer their gaming services in the EU. This license is also subject to strict conditions. Here, the casinos have to disclose the money flows they carry out, manipulation must be combated preventively and there must also be a comprehensive offer on the subject of "gambling addiction".

If there is only a license from Curacao or Gibraltar, this is actually not enough for the top online casinos alone. Here it must then still be checked which company and which connections are here in the background.

The existence of free games and simple registration and easy account opening

At the most popular and best online casinos, there must also be the possibility to test the game offers, especially for newcomers, so that they do not have to use real money. Therefore, these top online casinos should also have a demo mode. Here, the first steps can be taken to familiarize themselves with the gaming environment without risk through the use of real money.

Likewise, it must be possible to register quickly and easily at the most popular and best online casinos. The more uncomplicated and problem-free an account opening can be carried out here, the better such online casinos then also come off well in an evaluation.

In addition, it must be paid attention to the game offer that the right mix is available here and quality games from the best known game manufacturers (such as Net Entertainment, Playtech, Microgaming or Play 'n GO) are offered.

The bonus offers

For an online casino to be popular, the bonus offer must also be consistent. This offer must not be limited to a good welcome offer for new customers, but existing customers must also be able to enjoy a bonus offer at regular intervals.

Likewise, bonus promotions without deposit, reload offers and many free spins should not be missing here. In addition, good or very good VIP bonus offers for the frequent players and other advantages for this group must be added.

A good customer service

A well-functioning customer support is also an important component of the most popular online casinos. Very friendly and knowledgeable staff should be available to answer customers' questions. In the best case, the staff should be available in German around the clock (i.e. 24 hours a day) and this for 7 days directly via a live chat or by telephone. Also during this period, incoming emails should be answered at short notice. 

The deposit and withdrawal options

There are big differences in the payment methods. Here there are providers who offer partly only credit card deposits and withdrawals and perhaps the possibility of the normal bank transfer. The most popular and best providers, however, ensure that there are a greater number of possibilities, ranging from the credit card solution, instant bank transfer, some online options (Skrill, Neteller, etc.) to the simple bank transfer and perhaps also PayPal (also an indication of a serious provider). Here can come together then with the very good providers already more than a dozen possibilities. There are already some providers that offer deposit and withdrawal in the form of crypto-currencies, such as Bitcoin.

In addition, however, the payout speed is also an important indicator. At the very good online casinos, the payout speed is also noted on their websites. Should there be the note "immediate", this will still take some time, because every transaction must undergo several security checks before it is executed. Some points from the Money Laundering Act and other legal regulations must also be observed so that everything can be processed properly.

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